Terms & Conditions

Preface
Our Guarantees

PREFACE

This website, www.danishdesigngermany.de, (the
"Website") is owned and operated by Business Lab Berlin UG
(haftungsbeschränkt), Rheinsberger Str. 76-77, 10115 Berlin, Deutschland,
(hereinafter referred to as "we" or "Business Lab Berlin"
or "Danish Design Germany".

You acknowledge that any use of the Website by you,
including any transactions for which you use it, is subject to the Terms and
Conditions set out below. This also includes our return, delivery and payment
conditions (all conditions combined form our "Terms and Conditions").
Please note that these Terms and Conditions also apply to all contracts you
enter with us by means of distance communication such as a telephone (e.g. when
you view items on the Website and call us directly to place an order).

Please read through these Terms and Conditions
carefully before using this website as your use of the website will signify
your agreement to be bound by them.

We reserve the right to change these terms at any time.
Any such changes will apply to new orders as soon as they are posted on the
Website. It is your responsibility to read the Terms and Conditions each time
you use the Website. Your continued use of the Website means that you are
agreeing with the latest version of our Terms and Conditions. Any purchases you
make are based on the version of the Terms and Conditions valid at the time of
purchase.

GUARANTEES

The Danish Design Germany Authenticity Guarantee

Danish Design Germany guarantee the authenticity of all products sold from our
shop. We are operating in a market with counterfeits, and it is of highest
priority for us to make sure only original items can be purchased from our
shop. We have more than 10 years of experience dealing with these products, and
we collaborate closely with the original manufacturers to make sure that all
products are originals. If we have any doubt, it will not be sold from out
shop.

The Danish Design Germany Information Guarantee

At Danish Design Germany, we guarantee that the Website will always have
complete information about every single product we have in stock. The product
depicted in the add, is the exact product you will get.

Dealing with vintage items means they usually have signs of use. We guarantee
to describe the products as precise as possible with mention of flaws and signs
of use. We have no interest in describing the condition of our products more favorable
than the reality.

The Danish Design Germany
Money-Back Guarantee

If you are not satisfied with a product that you
have purchased at danishdesigngermany.de, you can return it within 14 days. We
guarantee a full refund of the purchase price without any further questions.
This does not affect your rights according to clause 4.

If you want to take advantage of the money-back guarantee,
please email us at info@danishdesigngermany.de or call us at +49 (0)30 233272920, and we will
inform you about the next steps of the procedure.

1. ORDERING AND PURCHASING PROCESS

1.1

When you order items ("Goods") from us online, the final details of
your order will be displayed on the "Order Summary" page. After
checking the details, you will be asked to place your order
("Order"). After you have placed your order, we will immediately
email you a confirmation that your order has been received ("Order
Confirmation"). Such an email does not constitute a binding acceptance of
the order, unless expressly indicated therein.

1.2

We do not provide direct access to the details of your purchase on the Website
after you have placed your order. We therefore recommend that you save the
order confirmation or order confirmation e-mail, or print it out for your own
records. If you require specific information about previous purchases you have
made, please contact us at info@danishdesigngermany.de.

1.3

The presentation of goods on the Website does not constitute a binding offer to
conclude a sales contract.

By placing your order, you are making an offer to Danish Design Germany to
conclude a sales contract. The order confirmation that you receive after your
order has been placed does not yet constitute an acceptance of this offer. In
case of shipping, a sales contract is only concluded when the ordered item(s)
and the delivery confirmation have been sent to you. In case you chose to
collect the item in one of our stores, the sales contract is concluded when we
send you a confirmation about your order being accepted.

2. 
   PERSONAL INFORMATION, PAYMENT AND AVAILABILITY

2.1

When checking your order, we may have your identity checked by an identity
verification centre. It is important that you provide us with accurate
information, otherwise these identity checks could produce negative results
that could result in your order being rejected. If necessary, we will double
check your data with fraud prevention and protection authorities*.

Please call us at +49 (0)30 233272920 if you would
like to know who we are receiving these background checks from and to whom we
are forwarding information about you. You have a right to this information. We
do not charge you any fees for these inquiries.

You have the right to a copy of the information we
keep about you. Please contact us in writing at:

Business Lab Berlin UG (haftungsbeschränkt)

Rheinsberger Str. 76-77

10115 Berlin

Deutschland

E-Mail: info@danishdesigngermany.de

2.2 Availability and replacement delivery

Orders for goods are subject to availability. If we cannot deliver the
goods you have ordered, we will inform you as soon as possible. When possible,
we will provide you with a replacement of at least equivalent value. In this
case, you have the option of either accepting the replacement or receiving a
full refund of any amounts already paid for goods that cannot be delivered.

2.3 Pricing determination errors

The price of the goods is, in general, the price displayed on the Website
at the time of the order. Although we try to ensure that all prices on the
Website are correct, errors may occur. We review the prices as part of the
order confirmation. If the correct price of your goods is below our stated
price, we will charge the lower amount when shipping the goods. IF A
PRODUCT'S CORRECT PRICE IS HIGHER THAN THE PRICE STATED ON THE WEBSITE, WE WILL
EITHER CONTACT YOU FOR FURTHER INSTRUCTIONS BEFORE DISPATCHING THE PRODUCT(S)
OR REJECT YOUR ORDER AND NOTIFY YOU OF SUCH REJECTION. Once we have
contacted you and informed you that the price is higher than the price stated
on the Website, you can cancel your order free of charge. You will then receive
a full refund. If an order is canceled this way, you agree that this releases
us from any service obligations except the obligation to repay.

2.4

Payment of the purchase price is due immediately upon completion of the order.
There are various payment options available which are displayed at the
beginning of the ordering process.

2.5

Ownership of all goods that you buy on the Website passes on to you upon
delivery of the goods, provided that we have received full payment for the
goods.

2.6

Prices quoted on the Website include shipping costs, unless stated otherwise.
If you are to bear shipping costs, they will be specified before your order is
placed and are specified again in the order confirmation.

2.7

Danish Design Germany can cancel the contract or refuse to enter into a
contract with you regarding certain goods at any time before sending the
shipping confirmation for reasons of availability or other valid reasons. In
this case, Danish Design Germany will immediately, but no longer than within 10
working days, refund the purchase price in full to your account.

2.8

You agree to indemnify Danish Design Germany in full against all costs and
outgoings Danish Design Germany incurs by obtaining payments from you in the
event that a failed payment occurs for reasons for which you are responsible
for (including, without limitation, the cost of fees for failed payments billed
to us by our payment service partners).

3. 
   DELIVERY

3.1

Shipping costs and estimated delivery times are specified before the customer's
order confirmation. We strive to deliver the goods within the deadlines
specified in the shipping confirmation.

Delays can be unavoidable due to unforeseen factors,
especially with custom-made items. Danish Design Germany assumes no liability
for delays caused by slight negligence or failures to meet delivery deadlines
caused by slight negligence. Nothing in this contract is intended to limit the
liability for damage to life, body or health that is the result of a negligent
breach of duty by Danish Design Germany or an intentional or negligent breach
of duty by a legal representative or proxy of Danish Design Germany.

If buyers choose to collect the ordered item(s) in one
of our stores, buyers can pick up the order only by themselves in person unless
otherwise agreed in advance. Verification of the buyers' identity will require
a corresponding proof of identity such as passports, driver's licenses, etc.

3.2

The risk of loss and damage to the goods shall pass to you when the goods are
handed over.

3.3

Generally the carrier is: DHL, UPS or GLS. Under special circumstances, the
delivery agent may be another representative named by Danish Design Germany

3.4

The delivery address is provided by you during the ordering process.

Should a direct delivery not be possible due to a lack
of acceptance, you are obliged to collect the goods within 5 working days of
receiving notification from our delivery service that the goods are ready for
collection. After the expiration of the period of 5 working days, the goods are
considered rejected. In such cases, you will be reimbursed for the cost of the
goods, minus the cost of delivery, if paid by you, and minus the costs charged
to us by the respective shipping company for returning the goods to us. (If the
goods are custom-made, we reserve the right to only reimburse the costs for the
item(s) itself, but not the costs that arise as a result of the
individualization of the item(s)).

3.5

To protect against theft, we recommend that you provide a delivery address that
is not accessible to third parties.

4. 
   WITHDRAWAL RIGHT 

4.1

If you are a consumer according to legal provisions, you have a right of
withdrawal in accordance with the statutory provisions.

4.2

This right of withdrawal does not apply, meaning you cannot withdraw from the
contract, in the following cases:

4.3

Otherwise, the right to revoke orders is subject to the provisions of the
following

Withdrawal policy

You have the right to withdraw from this contract within fourteen days without
statement of any reasons.

The withdrawal period is 14 days from the day on which
you or a third party whom you have appointed and who is not the deliverer has
taken possession of the goods (or the final goods, last partial shipment, or
the last item(s) in contracts involving a single order for multiple goods or
the delivery of a single good in multiple partial shipments).

To exercise your right of withdrawal, you must
explicitly notify us (Business Lab Berlin, Rheinsberger Str. 76-77, 10115
Berlin, Germany; info@danishdesigngermany.de; +49 (0)30 233272920) of your decision to withdraw
from the contract by sending us an unequivocal statement of your decision to do
so (e.g. by letter or email).



To comply with the withdrawal deadline, it is sufficient for you to send your
notification of exercising your right of withdrawal before the withdrawal
period has expired.

Consequences of withdrawal

Should you choose to withdraw from this contract, we
shall refund all payments which we have received from you without delay,
including shipping costs (except for additional costs arising from selecting a
shipping method different from the most cost-efficient standard delivery
offered by us), no later than fourteen days from the date on which we have
received your notice of withdrawal from this contract. The refund shall be
issued using the same payment method which you provided for the original
transaction, unless otherwise explicitly agreed with you; under no
circumstances shall you be charged fees to process this refund.

You must send back the goods to us without delay, no
later than fourteen days from the day on which you notified us about
withdrawing from the contract. The withdrawal period is met if you dispatch the
goods before the end of the fourteen day period. You will bear the direct costs
of returning the goods.

If we bear the return costs in individual cases and
after consulting with you, you must hand over the goods immediately or within
fourteen days at the latest to the logistics company named by us. The deadline
is met if you send the goods back before the fourteen-day period has expired.

We may withhold the refund until the items have been
returned to us-

You only have to pay for any loss in value of the
goods if this loss in value can be traced back to handling that is not
necessary to check the nature, properties and functionality of the goods.

You do not have to send the goods received back to us
in the outer packaging (shipping box) in which the goods were when they were
delivered. However, the goods are to be returned to us sufficiently protected.
You may have to bear the costs of damages that can be traced back to inadequate
packaging of the returned goods.

If the goods are in additional packaging within the
outer packaging when delivered, e.g. in special additional protective packaging
or an original box, this packaging is considered a part of the delivered goods
and must be returned to us as well when the purchased item is returned.
Otherwise, we may demand compensation for the costs incurred as a result of the
failure to return said additional packaging.

- End of withdrawal policy -



Sample withdrawal form

(If you wish to withdraw from the contract, please
fill in and return this form.)

(*) Delete as
applicable.

5. RETURNS AND REPLACEMENT DELIVERIES, INSPECTIONS

5.1

In the unlikely event that the goods delivered prove to be faulty, damaged, or
different from what you ordered, Danish Design Germany will offer to replace or
repair the goods or, if you prefer, refund the purchase price for the return of
the defective goods. In any case, if the goods we deliver are defective, you
are entitled to the statutory warranty rights.

If defective goods are returned, regardless of the
legal basis for the return, the respective goods must be returned in full. If
the goods are in additional packaging within the outer packaging (shipping box)
when delivered, e.g. in special additional protective packaging, or an original
box, this packaging is considered a part of the delivered goods and must be
returned to us as well when the purchased item is returned.

Should the goods show signs of deterioration (such as
damage, wear and tear, etc.) that go beyond the deterioration caused by the intended
use of the item(s), we can demand compensation from you. We reserve the right
to offset this compensation against any repayments to you. In this case, our
repayment to you can be reduced accordingly.

If you have any questions about returning defective
goods, please email us at info@danishdesigngermany.de

5.2

If the inspections of goods outside the premises of Danish Design Germany, e.g.
with security service providers such as Malca-Amit or Brinks, are to be
organized, you have to pay a deposit in advance that covers shipping and
insurance costs. The amount of the deposit corresponds to the amount of the
shipping and insurance costs.

As soon as an inspection of the item(s) at the agreed
location is possible, you will be notified. After that notification, you have
three working days to inspect the item(s). If you do not inspect the item(s)
within 3 working days, Danish Design Germany reserves the right to return the
item(s) and withhold the deposit paid.

You must notify Danish Design Germany whether or not
to proceed with the purchase within two working days of inspecting the item(s).
If you do not reply within two working days, Danish Design Germany reserves the
right to return the goods and withhold the deposit paid. If a purchase contract
for the goods inspected is concluded, the deposit will be counted towards the
purchase price and the remainder of the purchase price will be due.

5.3

Danish Design Germany goods have a one-year guarantee against manufacturing and
processing defects. This warranty does not apply to goods that are exposed to
excessive wear, misuse or damage to property, regardless of the causes. The
item(s) must not be damaged by improper handling or improper external impacts
(e.g. knocks, dents or pressure) and must not be changed, manipulated, repaired
or serviced by a service provider other than Danish Design Germany.

If you want to make a warranty claim, please contact
us at info@danishdesigngermany.de

In order to enforce the warranty, the goods must be
returned in full, meaning with any special, additional packaging (except the
original shipping box) and the certificate that may have been sent with the
goods. In addition, proof of purchase must be presented by the buyer.

In the event of an insufficient delivery, costs for
special or additional packaging and other supplementary material may be
charged. The cost of returning the goods to us and insuring them during
transport shall be borne by you. The cost may vary depending on the country the
goods are sent from and their value.

All returns for which a warranty claim is asserted are
subject to verification and authentication by the Danish Design Germany team.
The item(s) must be classified as defective as a result of a manufacturing
defect by our production department.

If claims from this guarantee are asserted, the
decision about the further procedure (exchange, repair or similar) depends on
the individual case and will be discussed with you.

5.4

If the purchased item has been tampered with or changed in any way by you or
any other third party, the guarantee becomes void.

5.5

All sizes and measurements are approximate. However, we try to ensure that the
sizes and measurements are correct.

5.6

All goods remain the property of Danish Design Germany until they have been
fully paid for. If you receive goods that you ordered but did not pay for, and Danish
Design Germany asks you to return these goods, you must do so immediately. Danish
Design Germany will bear the shipping costs and may charge you interest at the
statutory rate. The interest will accrue daily from the day on which you
received the goods until the day on which the goods were actually paid for or
returned to us.

 

6. OUR
   LIABILITY

6.1

Claims for damages against Danish Design Germany are principally excluded.
Exempt from this are claims for damages resulting from injury to life, body,
health, or from any breach of essential contractual obligations, as well as
liability for other damages resulting from an intentional or grossly negligent
breach of duty by Danish Design Germany or their legal representatives or
agents. Essential contractual obligations are those which must be fulfilled to
achieve the objective of the contract.

6.2

In the event of a breach of any essential contractual obligations, Danish
Design Germany shall only be liable for foreseeable damage that is typical for
this type of contract if it was caused by simple negligence, unless the
customer's damage claims arise from injury to life, body, or health.

6.3

The limitations of liability in sections 6.1 and 6.2 also apply to legal
representatives and agents of Danish Design Germany if claims are made directly
against them.

6.4

The limitations of liability resulting from sections 6.1 and 6.2 do not apply
if Danish Design Germany maliciously concealed the defect or assumed a warranty
for the quality of the item(s). The same shall apply if you and Danish Design Germany
have reached an agreement on the quality of the item(s). The provisions of
Product Liability Law remain unaffected.

 

7. IMPORT
   DUTY

7.1

If you order goods from the Website for delivery outside the EU, these goods
may be subject to import duties and taxes that will be levied when the delivery
reaches its specified destination. You will be responsible for paying such
import duties and taxes. Please note that we have no control over these charges
and cannot predict their amount. Please contact your local customs office for
further information before placing your order.

7.2

Please note that you must comply with all applicable laws and regulations of
the country from which the goods you ordered originate. We will not be liable
for any breach by you of any such laws.

8. FORCE
   MAJEURE

8.1

We will not be held responsible or be liable for any failure to perform, or any
delay in performance of, our obligations specified in this contract that is
caused by events beyond our control ("force majeure").

8.2

The respective duties to perform of both parties specified in this contract are
to be suspended for the duration of the force majeure event. We will try to
bring the event to an end or find a solution that will allow our obligations
specified in this contract to be fulfilled.

8.3

If the force majeure event continues for more than two months, either party can
cancel the affected sales contract. The performance of duties by Danish Design
Germany becoming impossible as a result of a force majeure event will not
affect your rights.

9. 
   INTELLECTUAL PROPERTY

9.1 Website

You acknowledge and agree that all copyrights, trademarks, and all other
proprietary rights to all materials and content made available to you in order
to use the Website remain with us at all times. You may only use this material
if explicitly approved by us or our licensors (if applicable). The content of
the Website (in particular videos, images, text, audio, audiovisual material
and graphics) must not be copied, reproduced, distributed, republished,
downloaded, displayed, posted or transmitted in any form or by any means for
any purpose except for the purpose specified below.

9.2

You acknowledge and agree that the material and content on the Website is
provided to you for your personal and non-commercial use and that you may only
download such material and content for the sole purpose of using the Website.
You further acknowledge that any other use of the material and content on the
Website is strictly prohibited and agree not to copy, reproduce, transmit,
publish, display, distribute, commercially reuse any of these materials or
create derivative works.

 

10. 
    NEWSLETTERS AND PROMOTIONS

10.1

All products purchased during a sample sale in one of our showrooms are
non-refundable and non-exchangeable. This does not affect your statutory
warranty rights.

10.2

If a product is purchased during a promotional period, it cannot be purchased
in conjunction with any other Danish Design Germany or third-party offers or
discounts offered on the Website or in our showrooms. No two offers can be used
for the same product at the same time.

10.3

Promotions or sales never include custom-made items.

10.4

Newsletter subscription - By providing us with your email address, you agree to
us contacting you via email. Danish Design Germany will use the information
provided by you to keep you informed about news, raffles, and promotions. Danish
Design Germany will never pass on your data to other companies without your
consent. You can cancel the receipt of this correspondence by unsubscribing
from the emails we send or by contacting us directly at info@danishdesigngermany.de

10.5

Discounts from different special offers cannot be combined.

11. 
    VIRUSES, HACKING, AND OTHER OFFENCES

11.1

You must not misuse the Website by knowingly introducing viruses, trojans,
logic bombs or other malicious or technologically harmful material to it. You
must not attempt to gain unauthorized access to our site, the server on which
our site is stored, or any server, computer or database connected to our site.
You must not attack the Website via a denial-of-service attack or a distributed
denial-of-service attack.

11.2

We will report such violations to the appropriate law enforcement authorities
and cooperate with those authorities. In the event of a corresponding court or
official order, this includes our disclosing your identity to the authorities.

11.3

We are not liable for any losses or damages caused by a distributed
denial-of-service attack, a virus or any other technologically harmful material
that might have infected your computer(s), computer programs, data or any other
copyrighted material as a result of your use of the Website or downloading
material published on the Website or a Website linked to it. The regulations
specified in section 6, in particular the exceptions to limitations of
liability, apply to this limitation of liability accordingly.

12. TRANSFER
    OF RIGHTS AND OBLIGATIONS

12.1

The contract is binding for you and us as well as our respective legal
successors and assignees.

12.2

You may not transfer, assign, encumber or otherwise dispose of a contract or
any of your rights or obligations specified in that contract without our prior
written consent.

12.3

We are entitled to transfer, assign, encumber, pass on or otherwise alienate a
contract or our rights and obligations specified in that contract at any time
during the contractual period.

 

13. WAIVER

13.1

If at any time during the term of a contract we fail to insist upon strict
performance of any of your obligations under the contract or any of these Terms
and Conditions, or if we fail to exercise any of the rights or legal remedies
to which we are entitled under the contract, this shall not constitute a waiver
of such rights or legal remedies and shall not relieve you from fulfilling such
obligations.

13.2

Our failing to assert any rights in the event of your default does not
constitute a waiver of the enforcement of our rights in the event of a later
default.

13.3

No waiver of any provision of these Terms and Conditions by us is effective
unless it is expressly designated as a waiver and communicated to you in
writing.

14. 
    SEVERABILITY CLAUSE

Should a provision of these Terms and Conditions or
any other provision of a contract between the parties be or become void, the
validity of the remaining provisions shall not be affected.

15. 
    ENTIRE AGREEMENT

15.1

These Terms and Conditions and all documents expressly referred to therein
constitute the entire agreement between the parties and replace all previous
discussions, correspondence, negotiations, or agreements between us with regard
to the object of the contract.

15.2

The parties acknowledge that, when entering into the contract, neither party
relies on any guarantees or warranties (whether through no one's fault or
negligent statement) that are not contained in these Terms and Conditions or
the documents referred to therein or on the Website or provided by law.

15.3

Both parties agree that our only liability regarding the guarantees and
warranties contained in these Terms and Conditions (whether innocent or
negligent) is based on a violation of contract.

15.4

Liability for fraud is neither limited nor excluded by this section.

 

16. 
    APPLICABLE LAW AND PLACE OF JURISDICTION

16.1

Contracts for the purchase of goods via the Website and all disputes or claims
arising from or in connection with them or their contractual object or their
formation (including non-contractual disputes or claims) are subject to German
law. All disputes or claims arising from or in connection with such contracts
or their conclusion (including non-contractual disputes or claims) are subject
to German jurisdiction.

16.2

Dispute settlement: The EU Commission has created an internet platform for the
online settlement of disputes. This platform acts as a point of contact for
out-of-court dispute settlements, dealing with contractual obligations resulting
from online sales contracts. More information is available at the following
link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to
participate in a dispute settlement procedure before a consumer arbitration
body.